Privacy Policy

  1. Overview

This Privacy Policy describes how Truoba (“we,” “us,” “our” or “Truoba”) maintains, uses and shares information that we may collect when you use our websites (the “Sites”) or communicate with us.

We may change this Privacy Policy from time to time. Any such changes will be posted here. If we make a material change in the way we use your information, we will prominently note the change on our Sites.

Some of the information you provide to us, such as your name, company name, postal address, email address, credit card information or telephone number, may allow you to be identified. We call this kind of information “Personally Identifiable Information.” We may use your Personally Identifiable Information for the purpose of communicating with you, responding to your inquiries, providing service updates, delivering promotions, sending you e-newsletters, and as otherwise detailed below in this Privacy Policy.

We do not collect, use, or disclose any information about users of our Sites except as described in this Privacy Policy.

  1. What information we collect and how we use it

When You Register: When you register to create an account on one of our Sites, you will be asked to provide your display name and a password.

When You Make a Purchase: When you make a purchase on any of the Sites, you will need to provide your name, email, phone number, postal address and the number, expiration date and CCV Code of your credit card. We use this information to fulfill, and communicate with you regarding your order.

When You Choose to Provide Information: We may give you the opportunity to voluntarily provide us with your Personally Identifiable Information and other data for specified purposes. For example, if we receive your permission, we may provide this information to companies for the purpose of marketing products or services that may be of interest to you.

When You Respond to Surveys: We may ask you to complete surveys or opinion polls from time to time. Participation is voluntary. We only use the information that we collect from surveys in an aggregate manner, not in individually identifiable form.

When You Provide Your Email: If you supply us with your email address, we may contact you with information regarding orders you have placed online. If you provided your email address for our newsletters then from time to time we would send you relevant information regarding new house plans and our blog posts.

When You Provide Your Phone Number: If you supply us with your telephone number, we may call you with information regarding orders you have placed online.

When You Make an Inquiry: If you send us a comment or question or make an inquiry to customer support, we will retain the information that you provide to us for the purpose of responding to your communication, as well as for improving the Sites.

When You Make a Blog Posting: If you submit a comment to a blog or other public forum on a Site, all the information you provide will be available to other users of the forums. We have no control over how others use that information and you should consider this when posting information.

When You’re Just Visiting: If you are just visiting the Sites and not registering, requesting information, making a purchase or contacting us, we do not ordinarily collect any Personally Identifiable Information from you.